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Q&A faq

FAQFrequently Asked Questions

Company Overview

Q

Who is TANABE COMPRESSOR CO., LTD.?

We are a group company of Tanabe Pneumatic Machinery Co., Ltd. We undertake the sales of parts and maintenance service of products designed, manufactured and sold by Tanabe Pneumatic Machinery Co., Ltd.

Q

What is your company’s philosophy?

We offer an environment in which TANABE products can be used safely for years to come in consideration of our customers’ interests and with an understanding of their needs, under the slogan of “becoming a company that can provide our customers with impressive service”.

Sales

Q

I would like to purchase parts. What should I do?

Submit your enquiry via the "Contact Us" page on our website. One of the staff members in charge will contact you. We also accept enquiries by telephone, please feel free to contact your local area office.

Q

Do you have stock of spare parts?

We have a large inventory of main parts and consumables of our major models in stock. Normally, for parts that have a lower frequency for replacement, we make arrangements after orders are received.

Q

I would like to purchase a compressor. What should I do?

We do not sell compressors. Please contact Tanabe Pnuematic Machinery Co.,Ltd. at info@tanacomp.co.jp.

Maintenance

Q

I would like to request maintenance for our compressor. What should I do?

Submit your enquiry via the "Contact Us" page on our website. One of the staff members in charge will contact you. We also accept enquiries by telephone, please feel free to contact your local area office.

Q

I would like to request an urgent assessment and repair because the compressor is not working correctly. What should I do?

Please call us at phone number +81 46 238 1701 or e-mail us at info@tanabe-comp.co.jp.

Q

Do you offer compressors for rental?

We regret that it is not available.

Q

How often should we conduct maintenance and insprections on the compressor?

The User Manual contains basic information related to the compressor, including recommended maintenance interval. This is provided to you when the compressor is delivered, please refer to it as required.

Other

Q

Are design drawings available for purchase?

We regret that it is not available. User manuals are available for purchase.

Q

Do you sell parts and offer maintenance services for products other than those of your company?

We only handle products manufactured and sold by Tanabe Pneumatic Machinery Co., Ltd..