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SERVICE Maintenance Service

SERVICEMaintenance Service

High-quality, uniform
maintenance service offered nationwide

MAINTENANCE SERVICE

For lasting use of
important compressors

"We love the compressors that we deliver to our customers. We offer after-maintenance care to our customers for their all-important compressors with the technical capabilities and speed directly transmitted from the manufacturer (TANABE Pneumatic Machinery Co., Ltd.). For compressors that have been delivered to countries all over the world, we have established a system that allows us to arrive anytime, anywhere as soon as possible. We work with whole-hearted devotion, thinking about the “services that will impress our customers”, so as to accurately capture our customers’ requests and needs that we receive from our service activities and service representatives and to reflect them in product development and daily maintenance services."

MAINTENANCE SERVICE MAINTENANCE SERVICE
日本地図
MAINTENANCE SERVICE

We work with whole-hearted devotion, thinking about the “services that will impress our customers”, so as to accurately capture our customers’ requests and needs that we receive from our service activities and service representatives and to reflect them in product development and daily maintenance services.

3 PERSPECTIVESCustomer satisfaction from three perspectives
3R activities of TANABE Compressor

3 PERSPECTIVES

PERSPECTIVE01

RELIANCE

If problem occurs, TANABE Compressor’s service car will promptly visit the customer’s site to inspect and repair parts.

The service staff at each office (Tokyo, Nagoya, Osaka, Fukuoka) exchange information at monthly service meetings and constantly strive to acquire information on the latest technologies and improve their skills to be able to provide uniform service to customers nationwide.

  • Provision and pursuit of uniform service nationwide
  • Quick inspections and support for repairs if problems occur
  • Development of the latest techonology and efforts to improve technology
3 PERSPECTIVES

PERSPECTIVE02

RELIABLE

We provide peace of mind to our customers through optimal maintenance services developed by our high-level service staff based on customer records and checklists, such as maintenance and repair reports and repair work reports.

All service and repair parts use genuine TANABE Pneumatic Machinery parts, which have met the highest inspection standards.

  • Development of checklists for customers
  • Proposals on optimal maintenancce services
  • Use of genuine parts produced by TANABE Pneumatic Machinery Co., Ltd
PERSPECTIVE
PERSPECTIVE PERSPECTIVE
PERSPECTIVE

PERSPECTIVE03

RESPONCE

In addition to speedy responses to enquiries and requests, we endeavour to provide accurate and prompt support by creating records on delivered machines for each of our customers and developing and managing databases.

  • Speedy responses to enquiries and requests
  • Creation of records on deliverd machinery
  • Accurate and prompt responses based on the creation of databases
PERSPECTIVE PERSPECTIVE

Leave it up to us to conduct periodic inspections of all your compressor

PERSPECTIVE

"Daily inspections must be carried out diligently on compressors that have been purchased in order for them to be used safely and comfortably. Periodic inspections can also significantly extend the lifespan of compressors. Please leave it up to the professionals to conduct periodic inspections and regular open inspections as required by law. Daily inspections are the deciding factors in preventing faults. Be sure to check your equipment every day."

Inspection01

Is there enough oil? Use an oil gauge to check.

Inspection02

"How is the machine? Use instruments to check.(Pressure, oil pressure, water pressure, current, alarm lamps, other)"

Inspection03

Are there any leakages of oil or coolant on the floor of the machine or around the machine?

Inspection04

"Is the machine making any sounds that are different than usual? (Air leakage, machine operation sounds)"

Inspection05

Is it time for regular maintenance? Check the operation hour meter.